Automotive Sales Consultant

LaFontaine Nissan Troy; Troy (MI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Product training

Strong reputation

Growth opportunities

Team environment

Job summary

LaFontaine Nissan Troy is seeking an Automotive Sales Consultant to sell vehicles by understanding customer needs and demonstrating their features. You will build buyer qualifications, close deals, and maintain relationships to promote loyalty.

Responsibilities include greeting customers, explaining features, recommending options, coordinating pricing and financing, and delivering vehicles with proper paperwork. Equal opportunity employer.

Qualifications

• Minimum high school diploma or GED.
• Previous experience in sales or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to close sales and meet targets.
• Willingness to learn about automotive products and financing options.

Responsibilities

• Greet customers and identify vehicle needs.
• Explain features and demonstrate vehicle operation during showroom visits and test drives.
• Research options and upsell accessories or packages.
• Collaborate with the Sales Manager on pricing, taxes, trade-ins, and financing options.
• Prepare contracts and credit applications, and deliver vehicles with explanations.

Skills

Sales experience

Customer service

Communication skills

Negotiation

Product knowledge

Education

High school diploma or GED

Tools

CRM software

Job description

About LaFontaine Nissan Troy

LaFontaine Nissan Troy is part of the award-winning LaFontaine Automotive Group, established in 1980. With a strong commitment to family values, environmental responsibility, and community involvement, LaFontaine Automotive Group operates numerous retail franchises and is dedicated to providing personalized automotive experiences. We prioritize lifelong relationships with customers and support local charities and organizations throughout southeast Michigan. Learn more at www.familydeal.com.

Job Details

• Salary: Competitive compensation (details to be provided during interview)
• Job Type: Full-Time
• Location: Troy, MI

Position Overview

As an Automotive Sales Consultant, you will be responsible for selling vehicles by understanding and demonstrating their features and capabilities. You will develop buyer qualifications, close sales, and maintain strong customer relationships to promote customer loyalty.

Essential Duties and Responsibilities

• Greet customers on the sales floor and identify their vehicle preferences.
• Explain features and demonstrate vehicle operation in both the showroom and during test drives.
• Recommend optional equipment and research its availability.
• Collaborate with the Sales Manager to compute sales prices, including taxes, trade-in allowances, and financing options.
• Prepare sales documents such as contracts and credit applications.
• Deliver vehicles to customers, ensuring they understand vehicle operation, warranty, and related paperwork.
• Maintain a system for prospect development and follow-up.
• Stay knowledgeable about new products, features, and accessories.
• Attend sales meetings and training sessions as scheduled.
• Adhere to company policies and procedures.
• Meet or exceed sales targets and forecasts.

Physical Requirements

• Frequent exposure to outdoor weather conditions.
• Occasional physical activities including reaching, climbing, stooping, kneeling, crouching, or crawling.
• Regular standing, talking, hearing, walking, and sitting.
• Potential exposure to exhaust fumes.
• Ability to lift or move up to 10 pounds occasionally.
• Specific vision abilities including close, distance, color, and peripheral vision.

LaFontaine Nissan Troy is an equal opportunity employer committed to diversity and inclusion.

• High school diploma or GED required.
• Valid driver's license and acceptable Motor Vehicle Report (MVR).
• Previous experience in sales, hospitality, or customer service preferred.
• Ability to read, analyze, and interpret business materials and instructions.
• Strong written and verbal communication skills.
• Ability to present information effectively and respond to customer questions.
• Problem-solving skills to handle varied situations with limited standardization.

WHAT WE OFFER:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We Are an Equal Opportunity Employer and a drug-free workplace.