Automotive Sales Associate — Base + Commission

Tony Volkswagen; Hilo, Northern (HI, KY); Hybrid; USD 60,000 - 120,000; Full time

Job summary

Tony Volkswagen in Hawaii is seeking a Sales Associate to sell New and Used vehicles, greet guests, identify needs, and present vehicle features. You will deliver test drives, complete transactions, and ensure guest satisfaction while pursuing monthly sales goals.

The role rewards strong communication, teamwork, and the ability to manage multiple tasks in a fast-paced environment. Candidates should have a high school diploma, a valid driver’s license, and a willingness to learn with the

Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer handling skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite or related software.
• High school diploma or equivalent.
• Valid Driver’s License and clean traffic abstract.

Responsibilities

• Meet or exceed the dealership's monthly minimum standard for sales volume.
• Greet and assist every guest or find someone who can.
• Assist guests and ask about their wants and needs in selecting the best vehicle for them.
• Describe each vehicle’s features, value, and performance, including available options.
• Offer test drives to every guest and follow dealership protocol regarding proper identification, etc. in advance of test drive.
• Properly complete vehicle transactions and process associated documents according to dealership guidelines.
• Do a quality delivery of every vehicle to reinforce guest’s purchase decision and satisfaction.
• Follows up on all post-delivery items, tag/title work, we-owes, and special requests to be sure that all guest’s expectations are met.
• Build repeat and referral business by following up with every guest to ensure their needs have been met.
• Stay up to date on all manufacturer’s products and sales training requirements.
• Attending all sales and training meetings as scheduled by management.
• Work with management to create reasonable sales performance goals with monthly income targets and develop strategies to achieve them.
• Handle guest concerns/complaints and resolve as necessary while maintaining guest satisfaction.

Skills

Verbal communication

Written communication

Interpersonal skills

Sales skills

Customer service

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Job description

Tony Volkswagen in Hawaii is seeking a Sales Associate to sell New and Used vehicles, greet guests, identify needs, and present vehicle features. You will deliver test drives, complete transactions, and ensure guest satisfaction while pursuing monthly sales goals.

The role rewards strong communication, teamwork, and the ability to manage multiple tasks in a fast-paced environment. Candidates should have a high school diploma, a valid driver’s license, and a willingness to learn with the