Automotive Retail Ops Lead — Path to Store Manager

NAPA Auto Parts; Bedford (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

NAPA Auto Parts in Bedford, OH seeks an Assistant Store Manager to partner with the Store Manager on daily operations, sales execution and team development. You will manage counter sales, inventory, delivery coordination and safety standards while maintaining strong customer relationships.

This role is designed as a developmental path toward Store Manager, with potential overtime and keyholder responsibilities to open/close the store as needed.

Qualifications

• Leadership experience in a fast-paced retail environment.
• Passion for delivering customer care and building relationships.
• Knowledge of cataloging and inventory management systems.

Responsibilities

• Partner daily with Store Manager on operations, sales execution, inventory health, labor/scheduling alignment, and team performance.
• Actively sell and build customer relationships across retail and wholesale channels.
• Model expected behaviors, processes, and customer standards.
• Execute or oversee opening and closing routines (security, cash reconciliation, end-of-day reporting).
• Handle or support administrative tasks: scheduling input, compliance documentation, performance tracking.

Skills

Leadership

Customer service

Retail operations

Inventory management

Team coaching

Communication

Safety/compliance

P&L awareness

Education

High school diploma or equivalent

Tools

POS systems

Job description

NAPA Auto Parts in Bedford, OH seeks an Assistant Store Manager to partner with the Store Manager on daily operations, sales execution and team development. You will manage counter sales, inventory, delivery coordination and safety standards while maintaining strong customer relationships.

This role is designed as a developmental path toward Store Manager, with potential overtime and keyholder responsibilities to open/close the store as needed.