Automotive Repair Sales Customer Service Manager

Salem Tire Pros & Auto Service

Salem (OH)

On-site

USD 45,000 - 65,000

Full time

14 days+
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Benefits offered by this job

Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts

Job summary

Salem Tire Pros & Auto Service is seeking an experienced manager for a busy auto repair facility. The role focuses on front-counter customer interactions, tire sales, and coordinating with technicians. A minimum of five years in auto repair is required, with strong knowledge of automotive systems.

This is a full-time, Monday–Friday salaried position. The franchise is independently owned and emphasizes customer service and professional presentation.

Qualifications

  • Verifiable minimum of 5 years experience in auto repair, specifically in phone & front counter customer interaction and sales.
  • General automotive knowledge is a must.
  • We specialize in tire sales and general automotive repair.

Responsibilities

  • Lead front counter operations, customer interactions, and sales activities.
  • Supervise daily shop workflow and liaison between customers and technicians.
  • Drive customer satisfaction and upsell tire and repair services.

Skills

Auto repair knowledge
Front desk sales
Phone customer interaction

Job description

Benefits:
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts

Seeking a hungry, experienced customer oriented manager for very busy independent auto repair facility. Verifiable minimum of 5 years experience in auto repair specifically in phone & front counter customer interaction and sales. General automotive knowledge is a must. We specialize in tire sales and general automotive repair. Job is full time Monday through Friday. Salaried position based on experience.

This franchise is independently owned and operated by a franchisee.

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