Automotive Repair Lead — Elevate Your Tech Team

AAA Club Alliance; Enfield (CT); On-site; USD 56,000 - 79,000; Full time

Benefits offered by this job

Medical plan

Parental leave

401k match

Paid PTO

Paid holidays

Volunteer opportunities

AAA Membership

Learning reimbursement

Job summary

AAA Club Alliance is seeking an Automotive Repair Assistant Manager in Enfield, CT to oversee the Service Department at the Car Care Center. You will supervise technicians, mentor staff, and drive efficiency, quality, and customer satisfaction while maintaining AAA’s standards.

You’ll manage parts, repairs, and sales activities, schedule crew, ensure safety compliance, and contribute to training and development.

Qualifications

• Strong organizational and analytical abilities.
• Excellent written and verbal communication.
• Ability to interact effectively with others.
• Advanced knowledge of PC-based automotive computer equipment and software.

Responsibilities

• Supervise and mentor repair technicians and service advisors.
• Ensure repairs follow manufacturer guidelines and re-test as needed.
• Communicate with customers about repairs and permissions.
• Organize work to maximize efficiency and parts flow.
• Ensure safety compliance with regulations and policies.
• Handle administrative tasks including work orders and estimates.
• Maintain knowledge of ACA offerings to boost customer experience.
• Attend automotive meetings and seminars as recommended by management.

Skills

Organizational skills

Analytical skills

Communication skills

Customer service

PC-based automotive software

Education

High school degree

Job description

AAA Club Alliance is seeking an Automotive Repair Assistant Manager in Enfield, CT to oversee the Service Department at the Car Care Center. You will supervise technicians, mentor staff, and drive efficiency, quality, and customer satisfaction while maintaining AAA’s standards.

You’ll manage parts, repairs, and sales activities, schedule crew, ensure safety compliance, and contribute to training and development.