Automotive Refinish Tech: Color & Tech Support Pro

Keystone Automotive Industries, Inc.

Greensboro (NC)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

Paid Parental Leave

401k with Company Match

Life Insurance and Disability

Job summary

LKQ is seeking a knowledgeable technical support specialist to aid customers and drive sales growth within the PB&E sales organization. The role emphasizes high-quality customer service, product knowledge, and adherence to health and safety practices.

You will perform product demonstrations, line trials, and in-shop training, while supporting color-match efforts and resolving product issues. Collaboration with sales and installation teams aims to enhance customer output and account success.

Qualifications

High school diploma or GED required with 3+ years related experience.
5+ years automotive refinishing experience preferred.
Completion of paint manufacturers' training in waterborne paint application.
Strong color-matching abilities and I-CAR certifications.

Responsibilities

Provide technical support at the customer level for PB&E sales and customer retention.
Perform product demonstrations and line trials for prospective and existing customers.
Provide in-shop product training for new and existing accounts.
Resolve product failures and identify systemic causes to prevent recurrence.
Support resolution of color issues with key accounts.
Assist sales and installation of new accounts.
Provide technical review of the repair process focused on product-related matters.
Adhere to Health, Safety and Equipment practices during work hours.
Handle multiple tasks or projects with moderate complexity.
Assume other duties as assigned.