Automotive Receptionist / Service Assistant

Keeler Motor Car Company; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Vacation/Sick/Personal Time

401K Plan with Employer Contribution

Job summary

Keeler Motor Car Company in Latham, NY, is seeking a dependable Receptionist/Service Assistant to support the Mercedes-Benz Service Department. This full-time role covers front-desk duties and clerical tasks, ensuring smooth daily operations and exceptional customer service.

Responsibilities include greeting customers, processing payments, scheduling with the BDC team, and maintaining organization. Requires valid driver's license and professional demeanor in a fast-paced environment.

Qualifications

• Valid driver's license.
• Excellent communication and multitasking skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a fast-paced environment.
• Professional demeanor consistent with the Mercedes-Benz brand.

Responsibilities

• Greet customers and assist with service check-out after appointments.
• Handle and reconcile payments (cash, credit, and warranty transactions).
• Respond to inbound service calls and schedule appointments with the BDC team.
• Support daily administrative operations and follow-up communication to enhance client satisfaction.
• Provide professional, courteous customer service.

Skills

Communication skills

Multitasking

Organizational skills

Independent worker

Customer service

Job description

Join Mercedes-Benz of Latham as a Receptionist / Service Assistant

Location: Latham, NY

Schedule: Full-Time | Monday - Friday, 7:30 AM - 5:00 PM

Hourly Rate: $17/hour

Keeler is seeking a dependable, customer-focused individual to join our Mercedes-Benz Service Department as a Receptionist/Service Assistant This dual-role position supports both the front-line service team and involves assisting with various clerical and administrative tasks to help keep daily operations running smoothly.

Key Responsibilities:

• Greet customers and assist with service check-out processes following appointments
• Handle and reconcile customer payments, including cash, credit, and warranty transactions
• Respond to inbound service calls and schedule appointments in coordination with the BDC team
• Support daily administrative operations and assist with follow-up communication to enhance client satisfaction
• Ensure exceptional customer service by addressing inquiries in a professional and courteous manner

Requirements:

• Valid driver's license
• Excellent communication and multitasking skills
• Strong organizational skills and attention to detail
• Ability to work independently in a fast-paced environment
• Professional demeanor consistent with the Mercedes-Benz brand

Employee Benefits Include:

• Paid Vacation/Sick/Personal Time
• 401K Plan with Employer Contribution

All inquiries will be kept confidential.