Automotive Receptionist

Mark Kia; Scottsdale (AZ); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a family-owned automotive dealership as a receptionist, where you'll be the welcoming face for customers. This role involves greeting visitors, managing calls, and supporting dealership operations. You'll thrive in a dynamic environment that values effective communication and organization. With over 30 years in the valley, this dealership offers a supportive atmosphere with opportunities for growth. Enjoy flexible scheduling, standard benefits, and a friendly team that promotes from within. If you're passionate about delivering excellent customer service, this is the perfect opportunity for you.

Benefits

Medical/Dental Insurance

401K with company match

Paid Time Off (PTO)

Flexible scheduling

Free Saturday lunch

Opportunities for growth

Qualifications

• Strong communication skills are essential for this role.
• Organizational skills and customer service experience are a must.

Responsibilities

• Greet customers and determine the nature of their visit.
• Operate the telephone switchboard and direct calls appropriately.
• Maintain the lounge and copy area, ensuring they are organized.

Skills

Effective communication

Organizational skills

Customer service

Problem-solving

Tools

Microsoft Office Word

Microsoft Office Excel

Job description

Automotive Dealership Receptionist

As an automotive dealership receptionist, you will be responsible for greeting customers, answering all calls and transferring them in a professional and timely manner as well as meeting other dealership needs (gas cards, dealer plates etc.).

Responsibilities

• Operate telephone switchboard/demonstrate telephone etiquette
• Greet customers promptly and determine the nature of their visit
• Direct customers to the appropriate department
• Maintain lounge area and copy area--keep these areas stocked and organized
• Assign and keep record of dealer plates/loaner vehicles
• Take down payments from customers per their financing profile

Qualifications

• Demonstrate effective communication, both verbal and written
• Strong prioritization and organizational skills
• Ability to effectively respond to and resolve customer needs and problems
• Demonstrate a willingness to take extra measures whenever necessary to provide excellent customer service and support
• Basic knowledge in Microsoft Office Word, Microsoft Office Excel

At the Mark Auto Group family of dealerships, we offer all the standard benefits packages and much more! We have been operating in the valley for over 30 years and have built a great environment for both customers and employees alike. Benefits include but are not limited to:

• Medical/Dental/401K with company match/PTO
• Lots of room for growth within the company (promote from within)
• Flexible scheduling
• Free Saturday lunch
• Family owned

We look forward to hearing from you!

*Must pass background check and drug screening.