Automotive Receptionist

Steven Kia; Harrisonburg (VA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Employee Discounts

Opportunities for professional growth

Job summary

Steven Automotive Group is seeking an Automotive Receptionist to be the friendly, professional first point of contact for customers and visitors at our dealership. This full-time role supports a busy front desk, schedules appointments, and handles calls with courtesy and efficiency.

You will greet guests, route inquiries, transfer calls, and maintain a clean, organized reception area while providing accurate messages and information.

Qualifications

• Previous receptionist, customer service, or administrative experience preferred.
• Automotive dealership experience is a plus.
• Excellent verbal communication and customer service skills.
• Professional, friendly, and welcoming personality.
• Strong organizational skills and attention to detail.
• Basic computer skills and the ability to learn dealership software.
• Ability to multitask and manage incoming calls in a busy environment.
• Dependable, punctual, and team-oriented attitude.

Responsibilities

• Greet customers and visitors as they arrive at the dealership.
• Answer incoming phone calls and direct callers to the appropriate departments or employees.
• Assist with transferring calls and taking accurate messages.
• Provide general information and assistance to customers.
• Help maintain a clean, organized front desk and reception area.
• Assist with scheduling appointments and directing customers to the appropriate departments when needed.
• Handle incoming and outgoing mail and other administrative tasks.
• Communicate professionally with customers, employees, and dealership management.
• Perform additional clerical and administrative duties as assigned.

Skills

Customer service

Phone etiquette

Organizational skills

Team player

Professionalism

Job description

Automotive Receptionist

Steven Automotive Group | Full-Time Position

Steven Automotive Group is looking for a friendly, professional, and dependable Automotive Receptionist to join our team! This is an opportunity to become part of a growing, family-owned automotive group and serve as a welcoming first point of contact for our customers and visitors.

We are looking for someone who is organized, personable, and able to provide excellent customer service in a fast-paced automotive dealership environment. This position is available at any of our dealership locations.

What You'll Do

• Greet customers and visitors as they arrive at the dealership.

• Answer incoming phone calls and direct callers to the appropriate departments or employees.

• Assist with transferring calls and taking accurate messages.

• Provide general information and assistance to customers.

• Help maintain a clean, organized, and professional front desk and reception area.

• Assist with scheduling appointments and directing customers to the appropriate departments when needed.

• Handle incoming and outgoing mail and other administrative tasks.

• Communicate professionally with customers, employees, and dealership management.

• Perform additional clerical and administrative duties as assigned.

What We're Looking For

• Previous receptionist, customer service, or administrative experience preferred.

• Automotive dealership experience is a plus.

• Excellent verbal communication and customer service skills.

• Professional, friendly, and welcoming personality.

• Strong organizational skills and attention to detail.

• Basic computer skills and the ability to learn dealership software.

• Ability to multitask and manage incoming calls in a busy environment.

• Dependable, punctual, and team-oriented attitude.

Compensation

• $13–$17 per hour, based on experience.

• Full-time position.

Benefits

• Health Insurance

• Dental Insurance

• Vision Insurance

• 401(k) Retirement Plan

• Paid Time Off (PTO)

• Employee Discounts

• Opportunities for professional growth and advancement.

Why Join Steven Automotive Group?

Steven Automotive Group is a family-owned and operated dealership group built on growth, teamwork, and delivering an outstanding customer experience. With multiple dealership locations, we offer opportunities to develop your skills and build a long-term career within our organization.

Steven Automotive Group is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.