Automotive Front Desk & Guest Services Specialist

Steven Automotive; Harrisonburg (VA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Employee Discounts

Opportunities for professional growth

Job summary

Steven Automotive Group is seeking an Automotive Receptionist to greet customers and visitors, answer calls, and provide friendly, professional front-desk service in a fast-paced dealership environment.

The role supports scheduling, information provision, and general clerical tasks across multiple dealership locations. A customer-focused, organized candidate with basic computer skills will thrive in this full-time position.

Qualifications

• Experience as a receptionist, customer service, or admin is preferred.
• Automotive dealership experience is a plus.
• Strong verbal communication and customer service skills.
• Friendly, professional, and welcoming demeanor.
• Organized with strong attention to detail.
• Basic computer skills and ability to learn dealership software.
• Able to multitask and handle busy front desk.

Responsibilities

• Greet customers and visitors at the dealership.
• Answer incoming calls and direct callers to appropriate departments.
• Assist with transferring calls and taking accurate messages.
• Provide general information and assistance to customers.
• Help maintain a clean, organized front desk and reception area.
• Assist with scheduling appointments and directing customers to departments.
• Handle incoming and outgoing mail and other administrative tasks.
• Communicate professionally with customers, employees, and management.
• Perform additional clerical duties as assigned.

Skills

Verbal communication

Customer service

Organizational skills

Attention to detail

Computer skills

Dealership software

Multitasking

Dependable

Punctual

Team oriented

Tools

Dealership software

Job description

Steven Automotive Group is seeking an Automotive Receptionist to greet customers and visitors, answer calls, and provide friendly, professional front-desk service in a fast-paced dealership environment.

The role supports scheduling, information provision, and general clerical tasks across multiple dealership locations. A customer-focused, organized candidate with basic computer skills will thrive in this full-time position.