Automotive Receptionist

Krause Auto Group; Alpharetta (GA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health insurance

401(k) match

HSA contributions

Dental & vision insurance

Paid vacation

Career advancement

Employee discounts

Family-owned culture

Long-term stability

Team-oriented environment

Job summary

Krause Auto Group is seeking a friendly and highly organized Receptionist / Customer Experience Coordinator to join our team. This front-line role creates a welcoming environment and starts every customer interaction with a positive, professional experience.

With over 30 years of automotive success, Krause Auto Group values development, internal promotion, and long-term stability. The multi-brand luxury and mainstream group offers significant career growth and a supportive culture.

Qualifications

• Strong communication and active listening skills.
• Outgoing, positive and professional demeanor.
• Ability to multitask in a fast-paced environment.
• Punctual, reliable, and detail-oriented work ethic.
• Professional appearance and customer-first mindset.

Responsibilities

• Answer incoming dealership calls in a professional and friendly manner.
• Greet and welcome customers and direct them to the appropriate department.
• Notify sales or service staff when customers arrive and ensure proper introductions.
• Assist in scheduling and confirming sales appointments.
• Support sales and internal teams with communication and coordination.
• Maintain a professional and positive presence at all times.
• Type memos, correspondence, reports, and other documents as needed.
• Provide general administrative and front desk support.
• Assist with additional tasks as assigned by management.

Skills

Communication

Active listening

Customer service

Multitasking

Punctuality

Detail orientation

Professional appearance

Team player

Willingness to learn

Job description

Receptionist

Front Desk | Customer-Facing Role | Career Growth Opportunity

Krause Auto Group

Be the First Impression That Sets the Tone for the Entire Dealership Experience

Krause Auto Group is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive, professional experience.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and long-term stability. We believe our employees are more than just a number—we support individual development, promote from within, and celebrate success across every department.

With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.

Why You’ll Love It Here

• Free health insurance option available
• 401(k) with company match
• HSA company contributions
• Dental & vision insurance available
• Paid vacation, PTO, and holidays
• Career advancement opportunities—we promote from within
• Employee discounts on vehicles, parts & service
• Family-owned and operated culture
• Long-term career stability
• Supportive and team-oriented environment

What You’ll Do

• Answer incoming dealership calls in a professional and friendly manner
• Greet and welcome customers and direct them to the appropriate department
• Notify sales or service staff when customers arrive and ensure proper introductions
• Assist in scheduling and confirming sales appointments
• Support sales and internal teams with communication and coordination
• Maintain a professional and positive presence at all times
• Type memos, correspondence, reports, and other documents as needed
• Provide general administrative and front desk support
• Assist with additional tasks as assigned by management

What You Bring

• Strong communication and active listening skills
• Outgoing, positive, and professional personality
• Ability to multitask in a fast-paced environment
• Punctual, reliable, and detail-oriented work ethicProfessional appearance and customer-first mindset
• Willingness to learn and grow within the organization

Requirements

• Valid driver’s license with a clean driving record

Why Krause Auto Group?

• Over 30 years of automotive success
• Family-owned and operated organization
• Promote-from-within culture with real advancement opportunities
• Supportive leadership team focused on employee success
• Opportunity to grow within a multi-brand luxury and mainstream automotive group

Our Commitment to You

Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.