Automotive Quality Engineer: Safety & Process Leader

Webasto Americas; Lexington (KY); On-site; USD 70,000 - 100,000; Full time

Job summary

Webasto Americas is seeking a Quality Engineer to lead customer-facing quality activities across projects from launch to series production. You will own 8D problem-solving, coordinate APQP/PPAP, and drive corrective actions with cross-functional teams at the Lexington plant.

The role emphasizes strong root-cause analysis, process audits, and proactive quality assurance with travel to customer sites as needed. Automotive quality experience is preferred.

Qualifications

• Bachelor’s degree in Engineering, Quality, or a related technical field preferred, or equivalent relevant experience.
• 5+ years of quality experience in a manufacturing environment (senior level).
• Experience leading the response to a product safety incident and coordinating investigations.
• Strong knowledge of the 8D methodology and structured problem-solving tools.
• Customer-facing quality experience and experience submitting information through customer portals.

Responsibilities

• Serve as the primary plant contact for customers on quality topics from project launch through series production.
• Lead the response to product safety incidents, coordinating containment, investigation, communication, corrective actions, and follow-up across internal teams and customer locations.
• Manage customer complaints and quality claims through timely resolution, using the 8D methodology and other structured problem-solving tools to identify and eliminate root causes.
• Conduct internal and external process audits to evaluate compliance with established processes, customer requirements, and quality standards, and ensure corrective actions are effective.
• Create and maintain control plans, test instructions, quality documentation, and customer portal submissions to support production and customer requirements.
• Coordinate APQP, PPAP, initial sampling, requalification testing, capability studies, FMEA activities, and product and process releases.
• Monitor quality targets and analyze performance data using statistical tools, working cross-functionally to improve quality results and reduce defects and failure costs.
• Support customers at their manufacturing locations as needed, which may include regular customer visits and occasional travel.

Skills

Quality Engineer

8D methodology

Root cause analysis

APQP

PPAP

Statistical analysis

Customer-facing

Process audits

Education

Bachelor’s degree in Engineering/Quality or related field

Job description

Webasto Americas is seeking a Quality Engineer to lead customer-facing quality activities across projects from launch to series production. You will own 8D problem-solving, coordinate APQP/PPAP, and drive corrective actions with cross-functional teams at the Lexington plant.

The role emphasizes strong root-cause analysis, process audits, and proactive quality assurance with travel to customer sites as needed. Automotive quality experience is preferred.