Automotive Quality Engineer – Customer Support & CI

ITW; Chicago (IL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Wellness program

Paid parental leave

Education assistance

Job summary

ITW Shakeproof Fasteners, a division of Illinois Tool Works, is seeking a Quality Engineer to ensure exemplary support of quality complaints across automotive and industrial customers. The role requires frequent travel to Midwest locations, working with customers, engineering, operations, and vendors to implement effective corrective actions.

The successful candidate will lead QA practices, report on QMS performance, maintain records, support audits, and drive Six Sigma, SPC and lean initiatives

Qualifications

• Bachelor’s degree in Engineering or 5+ years of relevant experience.
• Proficiency in ISO 9001 and IATF 16949 quality systems.
• Strong analytical and cross-functional collaboration skills.

Responsibilities

• Actively manage inspection/quality practices to eliminate escapes and minimize customer returns.
• Review and track all internal and customer quality concerns (NCRs) and coordinate corrective actions.
• Report on QMS performance, metrics, and issues during management reviews.
• Maintain QA records and support internal and supplier audits as required.
• Drive cost improvement, Six Sigma/ SPC and lean initiatives across the division.

Skills

Quality engineering

ISO 9001

IATF 16949

Statistical analysis

MS Office proficiency

Cross-functional collaboration

Project management

Education

Bachelor's degree in Engineering

Tools

Microsoft Office

Job description

ITW Shakeproof Fasteners, a division of Illinois Tool Works, is seeking a Quality Engineer to ensure exemplary support of quality complaints across automotive and industrial customers. The role requires frequent travel to Midwest locations, working with customers, engineering, operations, and vendors to implement effective corrective actions.

The successful candidate will lead QA practices, report on QMS performance, maintain records, support audits, and drive Six Sigma, SPC and lean initiatives