Automotive Product Specialist - Easley, SC

Element Partners; Easley (SC); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Employee vehicle discounts

Factory training

Job summary

Element Partners in Easley, SC, is seeking a Product Specialist to educate customers on Toyota vehicles, demonstrate features, and guide them through a transparent, no-haggle buying process. You will work with existing traffic from floor and appointments, ensuring a smooth delivery and follow-up process.

You will learn the product line, complete certifications, and participate in a schedule that maintains CSI scores and customer satisfaction.

Qualifications

• Strong communication and a customer-first presence.
• No automotive experience required; we'll train you.
• Ability to work Saturdays.

Responsibilities

• Greet and engage customers on lot, appointments, and service-drive opportunities.
• Know the Toyota lineup at a professional level (Tacoma, Tundra, RAV4, Grand Highlander, etc.).
• Deliver structured product demonstrations and test drives, explain features clearly.
• Explain pricing with our one-price model, avoiding back-and-forth bargaining.
• Set up customer technology at delivery (Toyota app, phone pairing, driver-assist settings).
• Follow up with sold and unsold customers via CRM with consistent effort.
• Complete Toyota certification training and stay current with lineup changes.
• Help protect CSI scores by ensuring a positive delivery experience.

Skills

Product knowledge

Customer service

Communication

CRM familiarity

Education

High school diploma or equivalent

Tools

CRM

Toyota app

Infotainment systems

Job description

Easley, United States | Posted on 09/22/2026

$80,000 first-year target earnings base draw + volume bonus No haggling

The short version

We sell 150+ new and used Toyota's a month. The traffic is already here — floor ups, internet leads, service drive, and a repeat/referral base built over 30 years. We don't need someone to hunt. We need someone who knows the product cold, treats people well, and closes without a fight.

That's what a Product Specialist does here. You're not a "car salesman" in the way you're picturing. You don't negotiate prices, and you don't chase people down. You demonstrate vehicles, answer real questions, and guide the customer through a transparent process.

What you'll actually do

• Greet and work with customers who are already on the lot or already scheduled — floor traffic, appointments, and service-drive opportunities
  
• Know the lineup at a professional level: Tacoma, Tundra, RAV4, Grand Highlander, 4Runner, Camry, Corolla, Sequoia, and the full hybrid/electrified range
  
• Deliver structured product demonstrations and test drives — including Toyota Safety Sense, hybrid powertrain differences, towing and payload, and trim-to-trim comparisons
  
• Explain the numbers clearly using our one-price/transparent pricing model — no back-and-forth, no "let me go talk to my manager" theater
  
• Set up the customer's technology at delivery (Toyota app, phone pairing, driver‑assist settings) so they leave confident
  
• Follow up on your own sold and unsold customers through our CRM — consistently, not sporadically
  
• Complete Toyota certification training and stay current as the lineup changes
  
• Protect our CSI scores. Every delivery is a future repeat or referral
  

Compensation

• Bonuses: CSI/survey bonus, TCUV bonus, monthly manufacturer spiffs
  
• Realistic first-year target: $80,000–$90,000. Top Product Specialists here earn $120,000+
  
• Medical, dental, and vision
  
• 401(k) with company match
  
• Paid time off and paid holidays
  
• Employee vehicle purchase and service discounts
  
• Paid Toyota factory training and certification
  
• Five-day work week with a real schedule — closed Sundays, rotating Saturdays off
  

Who does well in this job

• You're genuinely curious about vehicles and can explain a hybrid system to someone who's never owned one
  
• You listen more than you talk
  
• You're organized enough to run your own follow-up without being reminded
  
• You handle a "no" without taking it personally and a busy Saturday without getting rattled
  
• You want to be measured on results and you're comfortable seeing your numbers on a board
  

Requirements

• Strong communication skills and a professional, customer-first presence
  
• Basic comfort with technology — CRM, mobile apps, vehicle infotainment
  
• Valid driver's license with an insurable driving record
  
• High school diploma or equivalent
  
• Ability to work Saturdays
  
• No automotive experience required. We've hired successfully out of hospitality, retail, fitness, wireless, and the military. We'll teach you the product and the process — bring the work ethic and the personality.