Automotive Porter Operations Manager

Bill Jacobs Motorsport Inc.; Naperville Township (IL); Presencial; USD 55.000 - 75.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Dental insurance

Vision insurance

401(k) with company contributions

Paid time off

Life insurance

Employee discounts on vehicles, parts,

Service

Identity protection benefits

Leadership development and paid培训

Paid holidays

Physician Assistance Program

Health Coach access

Resumo da vaga

Bill Jacobs Motorsport Inc. in Naperville, IL is seeking a Porter Manager to lead the service drive and porter operations. You will oversee daily porter activities, ensure vehicles are prepared on time, and maintain a safe, organized work environment.

You'll collaborate with the Assistant Service Manager to manage staffing, quality standards, and customer experience, while driving accountability and continuous improvement across shifts.

Qualificações

• 2+ years of experience in a supervisory or management role.
• Strong organizational, communication, and leadership skills.
• Valid driver\'s license and insurable driving record.
• Team-first attitude with the ability to lead by example and hold others accountable.
• Punctual, proactive, and able to work independently with minimal supervision.
• Experience scheduling team members across multiple shifts and ensuring adequate coverage during store hours and peak business periods.
• Ability to manage competing priorities and maintain an organized, efficient operation.

Responsabilidades

• Monitor porter staff activities, attendance, and productivity. Provide ongoing feedback, recognize performance, and motivate and train team members to reach their full potential.
• Communicate operational concerns, staffing issues, and situations that may disrupt business flow to the Service Manager and Sales Managers.
• Coordinate and oversee porter support for the new and used vehicle departments, ensuring vehicles are prepared and available within expected timeframes.
• Maintain an organized parking lot for inventory vehicles. Ensure vehicles are properly positioned, straightened, and rotated according to Sales Department management instructions.
• Ensure vehicles are washed and maintained according to established quality and efficiency standards.
• Coordinate and assist with snow removal operations, providing direction and oversight to porter staff to maintain safe and accessible areas.
• Support daily staffing and scheduling needs to ensure adequate porter coverage across store hours and peak business periods.
• Promote a safe, organized, and customer-focused work environment while ensuring team members follow established procedures and expectations.

Conhecimentos

Leadership

Communication

Team Management

Scheduling

Customer Service

Safety Awareness

Descrição da vaga

Bill Jacobs Motorsport Inc. in Naperville, IL is seeking a Porter Manager to lead the service drive and porter operations. You will oversee daily porter activities, ensure vehicles are prepared on time, and maintain a safe, organized work environment.

You'll collaborate with the Assistant Service Manager to manage staffing, quality standards, and customer experience, while driving accountability and continuous improvement across shifts.