Porter Manager: Lead Vehicle Readiness & Service Drive

Bill Jacobs Motorsport Inc.; Naperville (IL); Presencial; USD 55.000 - 70.000; Tempo integral

Benefícios oferecidos por esta vaga

Health benefits

Pet insurance

401(k) plan

Life insurance

Paid time off

Identity protection

Training opportunities

Paid holidays

Resumo da vaga

Bill Jacobs Motorsport Inc. in Naperville, IL is seeking a Porter Manager to lead the service drive and porter operations. You will oversee daily activities, maintain workflows, and ensure vehicles are prepared safely and efficiently.

You’ll work closely with the Assistant Service Manager and set expectations for attendance, productivity, and customer experience. You’ll motivate and train staff, coordinate with the Service and Sales teams, manage staffing across shifts, and uphold a safe,

Qualificações

• 2+ years of supervisory or management experience.
• Strong organizational, communication, and leadership skills.
• Valid driver’s license and insurable driving record.
• Team-first attitude with the ability to lead by example and hold others accountable.
• Punctual, proactive, and able to work independently with minimal supervision.
• Experience scheduling team members across multiple shifts and ensuring adequate coverage during store hours and peak business periods.
• Ability to manage competing priorities and maintain an organized, efficient operation.

Responsabilidades

• Monitor porter staff activities, attendance, and productivity. Provide ongoing feedback, recognize performance, and motivate and train team members to reach their full potential.
• Communicate operational concerns, staffing issues, and situations that may disrupt business flow to the Service Manager and Sales Managers.
• Coordinate and oversee porter support for the new and used vehicle departments, ensuring vehicles are prepared and available within expected timeframes.
• Maintain an organized parking lot for inventory vehicles. Ensure vehicles are properly positioned, straightened, and rotated according to Sales Department management instructions.
• Ensure vehicles are washed and maintained according to established quality and efficiency standards.
• Coordinate and assist with snow removal operations, providing direction and oversight to porter staff to maintain safe and accessible areas.
• Support daily staffing and scheduling needs to ensure adequate porter coverage across store hours and peak business periods.
• Promote a safe, organized, and customer-focused work environment while ensuring team members follow established procedures and expectations.

Conhecimentos

Leadership

Organizational skills

Communication

Supervision

Descrição da vaga

Bill Jacobs Motorsport Inc. in Naperville, IL is seeking a Porter Manager to lead the service drive and porter operations. You will oversee daily activities, maintain workflows, and ensure vehicles are prepared safely and efficiently.

You’ll work closely with the Assistant Service Manager and set expectations for attendance, productivity, and customer experience. You’ll motivate and train staff, coordinate with the Service and Sales teams, manage staffing across shifts, and uphold a safe,