Porter Operations Leader

Bill Jacobs Motorsport Holdings, Inc.; Naperville (IL); Presencial; USD 45.000 - 65.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Dental and vision insurance

401(k) with company contributions

Life insurance

Paid time off

Legal benefits

Employee discounts on vehicles, parts,

Identity protection

Leadership development and paid培训

Paid holidays

Physician Assistance Program

Health Coach access

Resumo da vaga

Bill Jacobs Motorsport Holdings, Inc. in Naperville, IL is seeking a Porter Manager to lead the service drive and porter operations, ensuring efficiency, safety, and a professional customer experience.

You will oversee daily porter activities, coordinate with the Service and Sales teams, and uphold high standards for vehicle prep and cleanliness. You’ll manage staffing, accountability, and training, while driving a culture of teamwork, safety, and continuous improvement across store hours and

Qualificações

• 2+ years of experience in a supervisory or management role.
• Strong organizational, communication, and leadership skills.
• Valid driver’s license and insurable driving record.
• Team-first attitude with the ability to lead by example and hold others accountable.
• Punctual, proactive, and able to work independently with minimal supervision.
• Experience scheduling team members across multiple shifts and ensuring adequate coverage during store hours and peak business periods.
• Ability to manage competing priorities and maintain an organized, efficient operation.

Responsabilidades

• Monitor porter staff activities, attendance, and productivity. Provide ongoing feedback, recognize performance, and motivate and train team members to reach their full potential.
• Communicate operational concerns, staffing issues, and situations that may disrupt business flow to the Service Manager and Sales Managers.
• Coordinate and oversee porter support for the new and used vehicle departments, ensuring vehicles are prepared and available within expected timeframes.
• Maintain an organized parking lot for inventory vehicles. Ensure vehicles are properly positioned, straightened, and rotated according to Sales Department management instructions.
• Ensure vehicles are washed and maintained according to established quality and efficiency standards.
• Coordinate and assist with snow removal operations, providing direction and oversight to porter staff to maintain safe and accessible areas.
• Support daily staffing and scheduling needs to ensure adequate porter coverage across store hours and peak business periods.
• Promote a safe, organized, and customer-focused work environment while ensuring team members follow established procedures and expectations.

Conhecimentos

Team leadership

Operational planning

Attendance & productivity

Safety orientation

Customer experience focus

Descrição da vaga

Bill Jacobs Motorsport Holdings, Inc. in Naperville, IL is seeking a Porter Manager to lead the service drive and porter operations, ensuring efficiency, safety, and a professional customer experience.

You will oversee daily porter activities, coordinate with the Service and Sales teams, and uphold high standards for vehicle prep and cleanliness. You’ll manage staffing, accountability, and training, while driving a culture of teamwork, safety, and continuous improvement across store hours and