Automotive Parts Specialist ~ Green Bay, WI

Auto-Wares; Green Bay (WI); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Paid Holidays

Healthcare (medical)

Dental benefits

Vision benefits

401k with company match

Employee discounts

Tuition reimbursement

Résumé du poste

Auto-Wares is hiring a Full-Time Call Center Automotive Parts Specialist in Green Bay, WI. You will be the voice of our company, delivering positive experiences to customers and helping them find exactly what they need over the phone.

You will identify automotive parts, present product options, process orders, and support daily call center operations while upholding our Never Say No values. A strong knowledge of parts and a customer-first mindset are essential.

Qualifications

• 3 years experience in automotive field.
• Strong communication and customer-focused approach.
• Able to work in a fast-paced environment and meet sales goals.

Responsabilités

• Serve as the voice of Auto-Wares by creating positive experiences on every call.
• Provide accurate, customer-focused assistance for all incoming calls.
• Identify correct automotive parts, present options, and finalize sales over the phone.

Connaissances

Customer service

Phone sales

Automotive parts knowledge

Description du poste

Call Center Automotive Parts Specialist - Full TimeDrive your future at Auto-Wares Group of Companies as a Full-Time Call Center Automotive Parts Specialist!Do you have a passion for cars and a strong knowledge of automotive parts? Put your skills to work ~ Join our team as a Full-Time Call Center Sales Representative! We are looking for a dependable, customer-focused individual eager to grow in a fast-paced environment for our Green Bay, WI store. This position offers hands-on experience, professional development opportunities, and the chance to support our mission of delivering top-notch service with every customer interaction.Key Responsibilities:Serve as the voice of our company by creating positive experiences with every phone call.Provide efficient, accurate, and customer-focused assistance for all incoming calls.Support customers by identifying the correct automotive parts, offering product options, and finalizing sales over the phone.Develop a strong understanding of the parts, services, and solutions we provide.Uphold our Never Say No values by offering all available product options and solutions.Process orders, returns, and inquiries accurately within our systems.Collaborate with team members to ensure smooth daily call center operations.Maintain professionalism, accuracy, and a high level of product knowledge in every interaction.The Perks:Competitive Pay with opportunities for performance-based bonuses.Paid Time Off and Paid Holidays.Comprehensive Benefits including health, dental, vision, employee assistance programs, and 401k with company match.Employee Discounts on a wide range of products and services such as cell phone plans, hotel stays, and more.Education Support including tuition reimbursement, scholarship opportunities, and tuition discounts through our partnership with Northwood University.Who We Are:Auto-Wares Group of Companies operates across Michigan, Illinois, Indiana, Ohio, Wisconsin, and Kentucky.Founded in 1976 in Grand Rapids, MI, we have grown into a leading distribution network specializing in extensive inventory, product expertise, and full-service programs.We proudly support 500+ Auto Parts Stores, 700+ Certified Service Centers, and 36,000+ wholesale accounts throughout the Midwest.We put people at the heart of everything we do—customers, vendors, and employees are all part of our extended family.Job Requirements:Previous 3 years experience in automotive field.Customer focused with strong communication skills.Must be at least 18 years of AgeValid Driver’s Licenseo No major violationso No more than two moving violations in the past 3 years if over 25 years of age, in the past 5 years if under 25 years of ageo No more than one at-fault accidentMust be able to comply with all physical requirements of position including a preemployment background check and drug test.Able to lift and Carry up to 50 Pounds with Both Arms.Find our story at www.autowares.com and discover how we display our belief that Service is the Difference!