Automotive Parts Counter Pro~ Grand Rapids, MI

Auto-Wares; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Comprehensive benefits

Employee discounts

Tuition reimbursement

Job summary

Auto-Wares Group of Companies in Grand Rapids, MI is hiring a Full Time Counterperson to greet customers, offer accurate automotive parts advice, and process sales with a customer-first approach.

Join a team that values service excellence, career growth, and a comprehensive benefits package. You will support daily store operations, handle returns, and help customers choose from a wide range of parts and services while upholding our Never Say No values.

Qualifications

• 2+ years of experience in the automotive field.
• Customer-focused with strong communication skills.
• Must be at least 18 years old with a valid driver's license.
• Able to lift and carry up to 50 pounds.

Responsibilities

• Greet customers and establish positive experiences with every interaction.
• Provide accurate knowledge to help customers with parts and services.
• Process sales via in-store, over the phone, or in person interactions.
• Assist with store operations and returns; help train newer staff.

Skills

Customer service

Communication skills

Automotive knowledge

Teamwork

Job description

Drive your future at Auto-Wares Group of Companies as a Full Time Counterperson!Do you have a passion for cars and a strong knowledge of automotive parts?Put your skills to work ~ Join our team as a Full-Time Counterperson! We are looking for a dependable, customer-focused individual eager to grow in a fast-paced environment for our Grand Rapids, MI store. This position offers hands-on experience, professional growth opportunities, and a chance to contribute to our mission of delivering top-notch service every day.Key Responsibilities:Be the face of our company by establishing positive experiences with every customer interaction.Conduct all activities using a customer focused perspective, always providing efficient and accurate expertise.Finalize sales using methods such as phone calls, in person communication, and more!Establish a deep knowledge of the parts and services we provide to our customers.Support our customers’ needs through always offering all product options to our customers and exemplifying our Never Say No values.Assist store personnel in maintaining a clean and organized store appearance.Contribute to the store’s daily operations by processing returns and assisting newer store personnel.The Perks:Competitive Pay: Take advantage of programs such as store training paths and store bonus opportunities.Paid-Time-Off and Paid Holiday potential.Comprehensive Benefits: Enroll in our available plans which include health, dental, vision, employee assistance, 401k with company match, and more!!Discounts: Inquire on the vast employee discount opportunities including cell phone plans, hotel room discounts, and much more!Perks for Students: Enroll in continuing education and receive tuition reimbursement, apply for potential scholarships, and take part in our established relationship with Northwood University for tuition discounts.Who We Are:Auto-Wares Group of companies is a network of company teams that stretch across Michigan, Illinois, Indiana, Ohio, Wisconsin, and Kentucky.Founded in 1976 with humble beginnings in Grand Rapids, MI, Auto-Wares has grown into a substantial distribution network specializing in extensive inventory, product knowledge, and full-service programs.We proudly support nearly 500+ Auto Parts Stores, 700+ AVBTB Certified Service Centers and 36,000+ Wholesale Accounts in the Midwest.Whether you're a customer, vendor, or employee, we like to think of you as more than business partners, you are part of our family.Schedule: Full time, Monday-Friday, Saturdays on rotationJob Requirements:Previous 2 years experience in automotive field.Customer focused with strong communication skills.Must be at least 18 years of AgeValid Driver’s LicenseNo major violationsNo more than two moving violations in the past 3 years if over 25 years of age, in the past 5 years if under 25 years of ageNo more than one at-fault accidentMust be able to comply with all physical requirements of position including a pre-employment physical and drug test.Able to lift and Carry up to 50 Pounds with Both Arms.Find our story at www.autowares.com and discover how we display our belief that Service is the Difference!