Automotive Parts Specialist — DIY Expert

Advance Auto Parts Inc.; Dublin (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support the DIY customer, offering expert parts knowledge and store systems proficiency. The role has the ability for advanced identification, trouble shooting and project assistance for DIY customers, and can source from multiple channels.

The position is full time. Responsibilities include delivering a high quality selling experience, meeting sales goals, performing DIY services such as battery installation and wiper installs, and

Qualifications

• 3-5 years of automotive parts experience
• Excellent customer service and communication skills
• Ability to read and interpret safety rules and manuals

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge

Customer service

English communication

Inventory management

POS systems

Microsoft Office

Education

Driver's license

ASE certification (preferred)

Tools

Microsoft Word/Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support the DIY customer, offering expert parts knowledge and store systems proficiency. The role has the ability for advanced identification, trouble shooting and project assistance for DIY customers, and can source from multiple channels.

The position is full time. Responsibilities include delivering a high quality selling experience, meeting sales goals, performing DIY services such as battery installation and wiper installs, and