Automotive Parts Specialist & Customer Solutions

Terrehautedeals; Terre Haute (IN); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Terrehautedeals in Terre Haute, IN is hiring for an automotive parts associate to assist customers, process payments, and manage inventory and logistics. The role emphasizes world-class customer service and adherence to quality processes.

The ideal candidate will have an associate degree or 2+ years in automotive parts, ASE P2 preferred, and strong communication and physical stamina. This is an on-site full-time position with potential for training and advancement.

Qualifikationen

• Associate’s degree or at least 2 years of relevant work experience is preferred.
• National Institute for Automotive Service Excellence Parts Specialist Certification (ASE P2) is preferred.

Aufgaben

• Assist customers with automotive parts questions and needs.
• Accurately accept customer payments and operate cash register, merchant credit card processing machine, and computer systems to process daily paperwork and forms.
• Effectively communicate benefits, features, and warranty policy information to customers.
• Manage inventory control, including procurement and warranty parts, distribution, disposal of material, and supervision of the supply, storage, and accessibility of items to prevent excessive oversupply.
• Manage logistics, shipping, and receiving of parts.
• Maintain safe, organized, and clean work environment.
• Prompt and regular attendance.
• Perform other appropriate duties as may be assigned by Management.
• Travel as business needs may require, currently expected to be minimal.
• Personally commit to quality in all aspects of work.
• Provide “World Class Customer Service” for internal and external customers.
• Participate in and promote the established Quality Improvement Process (QIP) for continuous improvement.
• Participate on teams to research, measure, and correct problems and to strive for process improvement.
• Communicate and exemplify the Company’s Mission Statement, Vision Statement, Values, and Philosophy.
• Attend at least ten (10) credit hours of training annually to continue development of work-related skills.

Kenntnisse

Automotive parts knowledge

Customer service excellence

Communication skills

Attention to detail

Physical stamina

Valid driver’s license

Ausbildung

Associate’s degree or equivalent

ASE P2 certification preferred

2+ years automotive parts experience

Jobbeschreibung

Terrehautedeals in Terre Haute, IN is hiring for an automotive parts associate to assist customers, process payments, and manage inventory and logistics. The role emphasizes world-class customer service and adherence to quality processes.

The ideal candidate will have an associate degree or 2+ years in automotive parts, ASE P2 preferred, and strong communication and physical stamina. This is an on-site full-time position with potential for training and advancement.