Automotive Parts Specialist & Customer Solutions

NAPA Auto Parts; Newark (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

NAPA Auto Parts in Newark, OH, is hiring a Store Associate to serve as the primary contact for customers and deliver a high-quality experience in a fast-paced retail setting.

You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge and responsiveness. This role offers a strong entry point or growth path within the organization.

Qualifications

• High School Diploma or GED required.
• Strong verbal and written communication.
• Customer-focused mindset with active listening and problem-solving.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.

Skills

Communication skills

Customer service

Problem-solving

Willingness to learn automotive parts

Job description

NAPA Auto Parts in Newark, OH, is hiring a Store Associate to serve as the primary contact for customers and deliver a high-quality experience in a fast-paced retail setting.

You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge and responsiveness. This role offers a strong entry point or growth path within the organization.