Automotive Parts Specialist — Customer Service & Growth

O'Reilly Auto Parts; Florence (OR); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions Start

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver top-notch service to retail and installer customers at our Florence, OR store. You will assist customers, handle sales, and support store management with tasks while promoting company programs.

Bilingual candidates are encouraged to apply and ASE certification is preferred. The role includes cash handling, returns, and daily in-store operations with opportunities for growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish highly desired).

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management and serve professional customers as needed.
• Handle cash, checks, and card transactions securely and accurately.
• Process exchanges and returns per policy, and resolve complaints.
• Assist with daily in-store operations and test equipment after training.

Skills

Customer service

Multitasking

Bilingual preferred

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver top-notch service to retail and installer customers at our Florence, OR store. You will assist customers, handle sales, and support store management with tasks while promoting company programs.

Bilingual candidates are encouraged to apply and ASE certification is preferred. The role includes cash handling, returns, and daily in-store operations with opportunities for growth.