Automotive Parts Specialist — Customer-Focused & Growth-Ready

NAPA Auto Parts; Weslaco (TX); On-site; USD 29,000 - 42,000; Full time

Job summary

NAPA Auto Parts stores in Weslaco, TX are seeking a Store Customer Associate to provide accurate parts solutions for retail and wholesale customers. You will deliver a positive customer experience, use product knowledge to assist customers, and support store operations with POS and inventory tools.

The role emphasizes fast-paced service, strong communication, and teamwork to drive loyalty and efficient order fulfillment. A valid driver's license and willingness to learn are required.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities; willingness to learn automotive parts & technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and maintaining accurate inventory records.
• Contribute to store operations and team support tasks to optimize performance and efficiency.
• Support continuous improvement initiatives related to store processes and standards.

Skills

Communication

Customer service

Problem solving

Listening

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog systems

Communications devices

Job description

NAPA Auto Parts stores in Weslaco, TX are seeking a Store Customer Associate to provide accurate parts solutions for retail and wholesale customers. You will deliver a positive customer experience, use product knowledge to assist customers, and support store operations with POS and inventory tools.

The role emphasizes fast-paced service, strong communication, and teamwork to drive loyalty and efficient order fulfillment. A valid driver's license and willingness to learn are required.