Automotive Parts Specialist: Customer Focus & Growth

Huffines Auto Dealerships; Plano (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Work-life balanced culture

Medical benefits including vision, and

Dental

Health Savings Account (HSA)

401(k)

Company-paid life insurance

Employee discounts

Paid time off (PTO)

Paid holidays

Chaplain Services

Job summary

Huffines Chevrolet Plano is seeking a Parts Counter Representative with at least two years of automotive dealership parts experience. You will assist customers in selecting parts, locate items, and process payments, delivering friendly, professional service.

Join a team that values accuracy, quick follow-up, and staying current with new products. The role requires strong communication, a team mindset, and the ability to lift up to 50 pounds; on-site work with benefits and a driving culture.

Qualifications

• Minimum two years of automotive dealership parts experience.
• Proven ability to work well in a process-driven environment.
• High school diploma or GED.
• Demonstrated ability to work well with others and be a team player.
• Strong communication and interpersonal skills.
• Desire to learn new processes and adapt quickly.
• Proficiency in computer skills.
• Professional dress, speech, and behavior.
• Must be able to lift up to 50 pounds frequently on a daily basis.

Responsibilities

• Assists all customers (retail and wholesale) in selecting required parts in a friendly, professional, and efficient manner.
• Reviews body shop estimates to ensure ordered parts are correct and pricing aligns with the estimate.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts.
• Locates out-of-stock parts from an outside source and submits an emergency order, if necessary.
• Follows up on back-ordered parts.
• Replenishes assigned inventory daily.
• Ensures internal requests for parts are billed on service repair orders.
• Processes payment from retail customers or obtains credit authorization.
• Issues and tracks requested shop tools to technicians.
• Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
• Sets up orders for daily shipment, delivery, or pick-up.
• Stays current with new products and product updates.
• Helps the Parts Manager maintain a lost sales tracking program.
• Other duties as assigned.

Skills

Communication skills

Team player

Computer skills

Process-driven

Education

High school diploma or GED

Job description

Huffines Chevrolet Plano is seeking a Parts Counter Representative with at least two years of automotive dealership parts experience. You will assist customers in selecting parts, locate items, and process payments, delivering friendly, professional service.

Join a team that values accuracy, quick follow-up, and staying current with new products. The role requires strong communication, a team mindset, and the ability to lift up to 50 pounds; on-site work with benefits and a driving culture.