Automotive Parts Specialist — Customer-Centric & Growth-Ready

O'Reilly Auto Parts; Menomonee Falls (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions start

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Wisconsin is hiring a Parts Specialist to deliver high‑level service to retail and installer customers. You will assist shoppers, quote prices, and support store management with daily tasks, while handling returns and cash transactions with accuracy.

You will greet customers, promote company programs, and help with in-store services and merchandising. The role emphasizes teamwork, flexibility, and ongoing training to grow within the organization.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Handle cash, checks, and credit card transactions accurately.
• Process exchanges and returns per policy.
• Assist professional customers and installers as needed.
• Provide phone support by lookup, quoting prices, and suggesting related items.
• Perform daily operational tasks and store upkeep.
• Assist with in-store services (wipers, batteries, etc.) as trained.

Skills

Customer service

Multitasking

Phone & in-store

Alphanumeric matching

Job description

O'Reilly Auto Parts in Wisconsin is hiring a Parts Specialist to deliver high‑level service to retail and installer customers. You will assist shoppers, quote prices, and support store management with daily tasks, while handling returns and cash transactions with accuracy.

You will greet customers, promote company programs, and help with in-store services and merchandising. The role emphasizes teamwork, flexibility, and ongoing training to grow within the organization.