Automotive Parts Specialist — Bilingual & Growth‑Oriented

O'Reilly Auto Parts; Kaplan (LA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

401k with Employer Contributions

Medical, Dental, Vision Insurance

Tuition Educational Assistance Program

Career Growth Opportunities

Job summary

O'Reilly Auto Parts in Kaplan, LA is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks.

The role emphasizes multilingual capability (Spanish encouraged) and exceptional customer service, with duties including greeting customers, assisting with selections, processing transactions, handling exchanges, and maintaining store cleanliness and accuracy of cash handling.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Bilingual candidates encouraged to apply, especially Spanish speakers.

Responsibilities

• Greet customers and assist with merchandise selections.
• Follow company customer service programs and deliver related selling.
• Assist with cashier duties, returns, and exchanges according to policy.
• Address customer complaints in a friendly manner.
• Perform store operational tasks such as stocking and planogram updates.
• Support professional customers and installers as needed.
• Operate store equipment after training and meet safety requirements.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Job description

O'Reilly Auto Parts in Kaplan, LA is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks.

The role emphasizes multilingual capability (Spanish encouraged) and exceptional customer service, with duties including greeting customers, assisting with selections, processing transactions, handling exchanges, and maintaining store cleanliness and accuracy of cash handling.