Automotive Parts Specialist — Bilingual Customer Expert

O'Reilly Auto Parts; Wellington (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with Company Contributions

Medical, Dental, & Vision Insurance

Tuition Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of customer service to both retail and installer customers. You will greet shoppers, help them choose merchandise, and assist store management with assigned tasks.

The role emphasizes accurate cash handling, returns processing, and maintaining stock while delivering friendly service. Bilingual candidates are encouraged to apply, with opportunities for growth and a comprehensive benefits package.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers in a friendly manner and assist in merchandise selection.
• Assist managers and installer service specialists for professional customers as needed.
• Answer store calls, look up parts and quote prices per policy, and promote related items.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of customer service to both retail and installer customers. You will greet shoppers, help them choose merchandise, and assist store management with assigned tasks.

The role emphasizes accurate cash handling, returns processing, and maintaining stock while delivering friendly service. Bilingual candidates are encouraged to apply, with opportunities for growth and a comprehensive benefits package.