Automotive Parts Specialist | Bilingual Customer Expert

O'Reilly Auto Parts; Sullivan (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive Wages and Paid Time Off

Stock Purchase Plan

401k with Employer Contributions from

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Tuition Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts in Sullivan, MO is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in completing tasks. This role includes greeting customers, assisting with merchandise selection, handling phone inquiries, processing transactions, and supporting daily store operations.

Qualified candidates should be able to multitask, deliver outstanding service, and follow company programs.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Promote and follow customer service programs (Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot).
• Greet customers and assist them in selecting merchandise.
• Assist managers and installers in serving professional customers as needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts in Sullivan, MO is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in completing tasks. This role includes greeting customers, assisting with merchandise selection, handling phone inquiries, processing transactions, and supporting daily store operations.

Qualified candidates should be able to multitask, deliver outstanding service, and follow company programs.