Automotive Parts Specialist - Bilingual Customer Expert

O'Reilly Auto Parts; Pasco (WA); In loco; USD 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock Purchase Plan

401k with Employer Contributions

Starting Day One Medical, Dental, &amp

Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Paid Time Off

Descrizione del lavoro

O'Reilly Auto Parts is hiring a Parts Specialist to provide top-tier service to retail and installer customers. You will greet customers, assist with merchandise decisions, and support store management in daily tasks.

Bilingual candidates are encouraged to apply and improve the overall shopping experience. The role includes handling transactions, processing exchanges, and resolving complaints with a focus on accuracy and courtesy.

Competenze

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers in-store and on the phone.
• Fluency in multiple languages (Spanish highly desired).

Mansioni

• Greet customers and assist with merchandise selections.
• Assist professional customers as needed and directed.
• Handle cash, card transactions, and returns per policy.
• Answer phone inquiries and lookup parts and prices.
• Provide high level of service and support store management.

Conoscenze

Quick alphanumeric matching

Customer service excellence

Multitasking ability

Spanish language skills

Descrizione del lavoro

O'Reilly Auto Parts is hiring a Parts Specialist to provide top-tier service to retail and installer customers. You will greet customers, assist with merchandise decisions, and support store management in daily tasks.

Bilingual candidates are encouraged to apply and improve the overall shopping experience. The role includes handling transactions, processing exchanges, and resolving complaints with a focus on accuracy and courtesy.