Automotive Parts Specialist - Bilingual Customer Expert

O'Reilly Auto Parts; Paddock Lake (WI); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

401k starting day one

Medical/Dental/Vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Wisconsin is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management. Bilingual candidates are encouraged to apply, with responsibilities including greeting customers, assisting with parts selection, and handling transactions accurately.

Role supports service programs, processes returns, maintains shelf presentation, and participates in daily stock and planogram activities.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Serve professional customers and support installers as needed.
• Handle cash, checks, and credit card transactions securely.
• Process exchanges/returns per policy and resolve complaints.
• Perform daily store tasks: stocking, planogram updates, inventory checks.

Skills

Customer service

Multitasking

Spanish language

Job description

O'Reilly Auto Parts in Wisconsin is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management. Bilingual candidates are encouraged to apply, with responsibilities including greeting customers, assisting with parts selection, and handling transactions accurately.

Role supports service programs, processes returns, maintains shelf presentation, and participates in daily stock and planogram activities.