About the Role
Our client, a busy automotive dealership in Queenstown, Eastern Cape, is seeking a knowledgeable and efficient Automotive Parts Specialist to manage their parts department. This role is responsible for sourcing, stocking, and distributing automotive parts and accessories to both internal technicians and external customers. You will maintain inventory levels, process orders accurately, and provide expert advice on parts identification and compatibility. The ideal candidate will have a strong understanding of automotive components, excellent organizational skills, and a commitment to providing exceptional service to clients in Queenstown and surrounding areas.
Key Responsibilities
- Manage inventory of automotive parts and accessories, ensuring optimal stock levels.
- Receive, inspect, and stock incoming parts efficiently.
- Process customer and workshop orders accurately using the dealership's inventory system.
- Identify and source required parts using parts catalogs, electronic databases, and supplier resources.
- Provide technical assistance and recommendations to customers and technicians regarding parts selection.
- Handle customer inquiries and resolve any parts-related issues promptly and professionally.
- Process returns and warranty claims according to dealership and manufacturer policies.
- Conduct regular inventory counts and reconcile discrepancies.
- Maintain a clean and organized parts department.
- Stay updated on new parts, products, and industry trends.
Requirements
- Previous experience in an automotive parts department or a related inventory management role.
- Strong knowledge of automotive components, systems, and brands.
- Proficiency in using parts catalog software and inventory management systems.
- Excellent organizational and time management skills.
- Strong customer service and communication abilities.
- Ability to work independently and as part of a team in Queenstown.
- Detail-oriented with a high degree of accuracy.
- A valid driver's license (Code 08 or higher).
- Familiarity with various vehicle makes and models is essential.
- A proactive and efficient approach to tasks.
Benefits
- Our client offers a competitive salary, opportunities for advancement within the automotive parts sector, and a stable work environment.
- This position is based at their dealership in Queenstown, Eastern Cape.
- Benefits include medical aid assistance and a retirement fund.
- Employees also benefit from staff discounts on parts and servicing.
- This is an excellent opportunity for a motivated individual to build a career in automotive parts management.