Automotive Parts & Service Specialist

O'Reilly Auto Parts

Auburn (AL)

On-site

USD 19,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Paid time off
401k with employer contributions
Health insurance
Dental insurance
Vision insurance
Tuition assistance
Career growth
Stock purchase plan

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Auburn, AL to provide high levels of service to retail and installer customers. You will assist with merchandise selection, process payments, returns, and exchanges, and support store operations.

The role emphasizes friendly, professional service and teamwork with management and installers. Bilingual candidates are encouraged to apply and comprehensive benefits are provided where applicable.

Qualifications

  • Ability to quickly match alphanumeric sequences.
  • Ability to provide outstanding, friendly and professional customer service.
  • Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

  • Greet customers and assist them in their selection of merchandise.
  • Promote company customer service programs and related selling.
  • Assist store management and installers with professional customers as needed.
  • Handle cash drawer, accept payments, process transactions and provide receipts.
  • Process exchanges and returns per company policy.
  • Address and resolve customer complaints in a friendly manner.
  • Support daily store operations including stocking, pricing and planogram updates.

Skills

Customer service
Multitasking
Attention to detail

Education

High School Diploma

Tools

POS system

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Auburn, AL to provide high levels of service to retail and installer customers. You will assist with merchandise selection, process payments, returns, and exchanges, and support store operations.

The role emphasizes friendly, professional service and teamwork with management and installers. Bilingual candidates are encouraged to apply and comprehensive benefits are provided where applicable.

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