Automotive Parts & Service Specialist

O'Reilly Auto Parts; Auburn (AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid time off

401k with employer contributions

Health insurance

Dental insurance

Vision insurance

Tuition assistance

Career growth

Stock purchase plan

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Auburn, AL to provide high levels of service to retail and installer customers. You will assist with merchandise selection, process payments, returns, and exchanges, and support store operations.

The role emphasizes friendly, professional service and teamwork with management and installers. Bilingual candidates are encouraged to apply and comprehensive benefits are provided where applicable.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in their selection of merchandise.
• Promote company customer service programs and related selling.
• Assist store management and installers with professional customers as needed.
• Handle cash drawer, accept payments, process transactions and provide receipts.
• Process exchanges and returns per company policy.
• Address and resolve customer complaints in a friendly manner.
• Support daily store operations including stocking, pricing and planogram updates.

Skills

Customer service

Multitasking

Attention to detail

Education

High School Diploma

Tools

POS system

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Auburn, AL to provide high levels of service to retail and installer customers. You will assist with merchandise selection, process payments, returns, and exchanges, and support store operations.

The role emphasizes friendly, professional service and teamwork with management and installers. Bilingual candidates are encouraged to apply and comprehensive benefits are provided where applicable.