Automotive Parts Pro: Expert DIY Support & Installations

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert knowledge in automotive parts and store systems, supporting DIY customers in person and over the phone.

The role emphasizes driving sales, managing DIY services, and maintaining organized inventory. Prior automotive parts experience and strong customer service are essential; ASE certification is preferred, and a valid driver's license is required.

Qualifications

• 3-5 years of automotive parts experience or related fulfillment experience.
• Must have or be willing to obtain ASE certification; valid driver's license required.
• Strong knowledge of store operations, parts inventory, and automotive systems.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and related tasks.
• Maintain high customer service standards and store appearance; act as key holder when needed.
• Assist in inventory processes and keep parts organized.

Skills

GAS2 selling experience

Parts knowledge

Customer service

English fluency

Inventory management

Diagnostic equipment use

Education

ASE Certification

Valid driver’s license

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert knowledge in automotive parts and store systems, supporting DIY customers in person and over the phone.

The role emphasizes driving sales, managing DIY services, and maintaining organized inventory. Prior automotive parts experience and strong customer service are essential; ASE certification is preferred, and a valid driver's license is required.