Automotive Parts Pro: Expert DIY Support (Full-Time)

Advance Auto Parts Inc.; Victoria (TX); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Advance Auto Parts Inc. is seeking a Retail Parts Pro who provides expert knowledge of store systems, automotive parts, and DIY services to assist customers in person and by phone.

The role emphasizes accurate parts identification, advanced troubleshooting, and sourcing from multiple channels while maintaining inventory confidence and strong customer care. The position is full time and requires strong familiarity with store operations, inventory processes, and diagnostic equipment to support DIY

Qualifications

• 3–5 years of automotive parts experience.
• Excellent communication and customer service skills.
• Read and interpret safety rules and manuals.

Responsabilités

• Assist DIY customers in-store and over the phone.
• Meet personal and store sales goals and service objectives.
• Perform DIY services including battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Handle key holder duties (task assignment, safety, opening/closing).

Connaissances

Customer service

Parts lookup

Automotive knowledge

POS systems

Diagnostics equipment

Microsoft Excel

English

Description du poste

Advance Auto Parts Inc. is seeking a Retail Parts Pro who provides expert knowledge of store systems, automotive parts, and DIY services to assist customers in person and by phone.

The role emphasizes accurate parts identification, advanced troubleshooting, and sourcing from multiple channels while maintaining inventory confidence and strong customer care. The position is full time and requires strong familiarity with store operations, inventory processes, and diagnostic equipment to support DIY