Automotive Parts Pro - Expert DIY Support

Advance Stores Company Inc (500); United States; On-site; USD 40,000 - 55,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support in-store and phone-based assistance for DIY customers. The role requires expert knowledge of store systems, advanced automotive parts knowledge, and the ability to diagnose issues and source parts from multiple channels.

Full-time position with responsibilities spanning inventory, service, and safety. The ideal candidate has 3-5 years of automotive parts experience and a valid driver's license; ASE certification is preferred but

Qualifications

• 3-5 years of prior automotive parts experience.
• Must have a valid driver's license.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Skills

GAS2 selling experience

Part lookup systems

Customer service

Advanced product knowledge

Inventory management

Communication

Safety knowledge

Microsoft Word

Microsoft Excel

Education

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support in-store and phone-based assistance for DIY customers. The role requires expert knowledge of store systems, advanced automotive parts knowledge, and the ability to diagnose issues and source parts from multiple channels.

Full-time position with responsibilities spanning inventory, service, and safety. The ideal candidate has 3-5 years of automotive parts experience and a valid driver's license; ASE certification is preferred but