Automotive Parts Pro: Expert DIY Support & Service

Advance Auto Parts Inc.; West Columbia (SC); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Advance Auto Parts Inc. seeks a Retail Parts Pro to assist DIY customers with expert knowledge of parts, systems, and store processes. You will identify parts, assist with advanced automotive inquiries, and support inventory and order fulfillment while delivering friendly, accurate service.

This full-time role requires strong communication, readiness to work varied shifts, and the ability to operate diagnostics and POS systems to help customers complete their purchases.

Competenze

• Strong customer service and sales skills in a retail setting.
• Knowledge of automotive parts and ability to identify items.
• Experience with store inventory and POS systems.

Mansioni

• Facilitate selling experiences for DIY customers via in person and phone contacts.
• Meet personal and store sales goals and service targets.
• Perform DIY services like battery installations and wiper installs.
• Maintain high customer service levels and store appearance standards.
• Handle key holder duties including opening/closing and safety tasks.
• Assist in inventory processes including cycle counts and back stock.
• Keep areas clean and organized for a safe shopping environment.
• Provide accurate parts lookup and source parts from multiple channels.

Conoscenze

Customer service

Sales

Parts lookup

Inventory management

Communication

POS operations

Diagnostics tools

Safety knowledge

Part knowledge

Formazione

ASE certification

Strumenti

POS software

Parts lookup systems

Inventory software

MS Word

MS Excel

Diagnostic tools

Descrizione del lavoro

Advance Auto Parts Inc. seeks a Retail Parts Pro to assist DIY customers with expert knowledge of parts, systems, and store processes. You will identify parts, assist with advanced automotive inquiries, and support inventory and order fulfillment while delivering friendly, accurate service.

This full-time role requires strong communication, readiness to work varied shifts, and the ability to operate diagnostics and POS systems to help customers complete their purchases.