Automotive Parts Pro: Expert DIY & Service Sales

Advance Auto Parts Inc.; Whitewater (WI); On-site; USD 19,000 - 25,000; Full time

Job summary

Advance Auto Parts Inc. is hiring a Retail Parts Pro in Wisconsin to support advanced DIY services and parts lookup.

You will work with customers in person and by phone, leveraging store systems and product knowledge to fulfill orders and provide expert assistance. The role emphasizes selling skills, inventory awareness, and the ability to perform services like battery installations and tests, with emphasis on safety and customer satisfaction.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Speak and write English; Spanish a plus.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs.

Skills

Auto parts experience

Sales experience

Customer service

English speaking

MS Word/Excel

Education

Valid driver's license

ASE certification

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is hiring a Retail Parts Pro in Wisconsin to support advanced DIY services and parts lookup.

You will work with customers in person and by phone, leveraging store systems and product knowledge to fulfill orders and provide expert assistance. The role emphasizes selling skills, inventory awareness, and the ability to perform services like battery installations and tests, with emphasis on safety and customer satisfaction.