Automotive Parts Pro – DIY Tech & Customer Solutions

Advance Auto Parts Inc.; Rockville (MD); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts Inc. seeks a Retail Parts Pro to support advanced DIY customer needs, with expert store systems knowledge and part identification. The role includes troubleshooting, sourcing from multiple channels, and inventory maintenance in a full-time capacity.

The position emphasizes strong customer service, knowledge of automotive systems, and experience with POS and parts lookup tools. ASE P2 certified or ready equivalent is preferred; valid driver’s license required.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfilling customer transactions.
• Must have a valid driver’s license.
• ASE P2 certification preferred, but not required.
• Ability to work days, evenings, and weekends as needed.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls.
• Achieve personal and store sales goals.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.

Skills

Customer service

Communication

Parts knowledge

Inventory systems

Problem solving

Education

ASE P2 certification

Tools

POS systems

Parts lookup systems

Microsoft Word/Excel

Job description

Advance Auto Parts Inc. seeks a Retail Parts Pro to support advanced DIY customer needs, with expert store systems knowledge and part identification. The role includes troubleshooting, sourcing from multiple channels, and inventory maintenance in a full-time capacity.

The position emphasizes strong customer service, knowledge of automotive systems, and experience with POS and parts lookup tools. ASE P2 certified or ready equivalent is preferred; valid driver’s license required.