Automotive Parts Pro & DIY Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Health and wellness benefits program

Job summary

Advance Auto Parts, Inc. seeks a Retail Parts Pro to support advanced DIY functions with expert store systems knowledge and parts knowledge. The role involves identifying parts, troubleshooting, and sourcing from multiple channels for DIY customers, including special orders and second sources.

You will handle parts lookup, operate POS systems, and provide high-quality service while meeting sales goals. ASE P2 certification or equivalent is preferred.

Qualifications

• 3–5 years of prior automotive parts experience.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Skills

Automotive parts knowledge

Sales experience

Customer service

Parts lookup systems

POS operation

Education

ASE certification

Valid driver’s license

Tools

Inventory management systems

Diagnostic equipment

Job description

Advance Auto Parts, Inc. seeks a Retail Parts Pro to support advanced DIY functions with expert store systems knowledge and parts knowledge. The role involves identifying parts, troubleshooting, and sourcing from multiple channels for DIY customers, including special orders and second sources.

You will handle parts lookup, operate POS systems, and provide high-quality service while meeting sales goals. ASE P2 certification or equivalent is preferred.