Automotive Parts Pro - DIY Support & Service Expert

Advance Stores Company Inc (500); United States; On-site; USD 29,000 - 32,000; Full time

Job summary

Advance Auto Parts, Inc. in the United States is seeking a Retail Parts Pro to support advanced DIY customer needs, parts identification, and store operations.

The role requires knowledge of automotive systems, parts lookup, and POS proficiency. The position involves assisting customers in-store and by phone, performing DIY services (battery installations, testing, wiper installs), and maintaining inventory and store appearance.

Qualifications

• 3–5 years of prior automotive parts experience.
• Must have a valid driver's license.
• ASE certification preferred, but not required.
• Speak and write English; communicate effectively with customers and team.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Job description

Advance Auto Parts, Inc. in the United States is seeking a Retail Parts Pro to support advanced DIY customer needs, parts identification, and store operations.

The role requires knowledge of automotive systems, parts lookup, and POS proficiency. The position involves assisting customers in-store and by phone, performing DIY services (battery installations, testing, wiper installs), and maintaining inventory and store appearance.