Automotive Parts Pro: DIY Services & Support

Advance Auto Parts Inc.; Melrose Park (IL); In loco; USD 24.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and wellness benefits

Descrizione del lavoro

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY sales, with expert knowledge of store systems, parts, and automotive systems.

This role includes identification, troubleshooting, and sourcing from multiple channels to help customers complete projects. You will deliver strong customer service, handle DIY services such as battery installations and wiper changes, and keep the store organized and inviting.

Competenze

• 3-5 years of prior automotive parts experience
• Proven sales ability with customer transactions
• Speak and write English; Spanish a plus
• Must have a valid driver’s license
• ASE certification preferred, but not required

Mansioni

• Facilitate selling experience for DIY customers by phone and in-store
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation and wiper installs
• Maintain high standards of customer service and store appearance
• Key holder responsibilities: task assignment, safety, open/close duties
• Assist in inventory processes and store cleanliness

Conoscenze

Excellent selling skills

Parts lookup & sourcing

Safety knowledge

Diagnosis & testing equipment

POS & inventory systems

Customer service focus

Organizational skills

Strong communication

Formazione

ASE certification preferred

Valid driver’s license

Strumenti

POS systems

Parts lookup systems

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY sales, with expert knowledge of store systems, parts, and automotive systems.

This role includes identification, troubleshooting, and sourcing from multiple channels to help customers complete projects. You will deliver strong customer service, handle DIY services such as battery installations and wiper changes, and keep the store organized and inviting.