Automotive Parts Pro — DIY Solutions & Service

Advance Auto Parts Inc.; United States; On-site; USD 42,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. seeks a Retail Parts Pro to support advanced DIY functions, parts lookup, and customer service in-store and by phone. The role requires knowledge of store systems, automotive parts, and diagnostics equipment, with opportunities to source from multiple channels.

The position emphasizes strong communication, accuracy in parts identification, and the ability to operate POS and inventory tools, while supporting open/close duties and safety procedures.

Qualifications

• 3–5 years of automotive parts experience
• Must have a valid driver’s license
• ASE certification preferred but not required
• English proficiency; Spanish a plus
• Ability to read/summarize safety rules and parts catalogs
• Proficient with Microsoft Word and Excel

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment, safety, open/close)
• Assist in store inventory processes (truck put away, cycle counts)
• Provide DIY services including battery installation, testing, wiper installs

Skills

GAS2 selling experience

Sales target achievement

Customer service

Parts lookup systems

POS operations

Diagnostics equipment testing

Advanced sourcing

Communication (English)

Education

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

POS system

Job description

Advance Auto Parts, Inc. seeks a Retail Parts Pro to support advanced DIY functions, parts lookup, and customer service in-store and by phone. The role requires knowledge of store systems, automotive parts, and diagnostics equipment, with opportunities to source from multiple channels.

The position emphasizes strong communication, accuracy in parts identification, and the ability to operate POS and inventory tools, while supporting open/close duties and safety procedures.