Automotive Parts Pro: DIY Expert & Customer Solutions

Advance Auto Parts Inc.; Worcester (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY sales, part knowledge, and store systems. The role involves identifying parts, assisting customers, and performing DIY services such as battery installation and wiper changes.

Must be able to source from multiple channels and manage inventory. The position requires strong customer service, knowledge of automotive systems, and familiarity with parts lookup and POS systems.

Qualifications

• Proven customer-facing sales ability.
• Strong communication and relationship-building skills.
• Ability to use store systems and parts lookup tools.

Responsibilities

• Facilitate selling experience for DIY customers and calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high customer service and store appearance standards.
• Assist with task assignments and open/close duties.
• Support inventory processes including stock and back stock.

Skills

Customer service

Sales experience

Part lookup systems

Microsoft Word

Microsoft Excel

Tools

POS systems

Parts lookup systems

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY sales, part knowledge, and store systems. The role involves identifying parts, assisting customers, and performing DIY services such as battery installation and wiper changes.

Must be able to source from multiple channels and manage inventory. The position requires strong customer service, knowledge of automotive systems, and familiarity with parts lookup and POS systems.