Automotive Parts Pro & DIY Service Specialist

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to provide expert parts knowledge and top-tier DIY customer support in our high-volume store. You will leverage store systems and parts sourcing to meet customer needs and drive sales.

Responsibilities include helping customers in person and by phone, performing DIY services like battery testing and wiper installs, and maintaining a clean, safe store environment while adhering to company policies. ASE readiness and strong communication are valued.

Qualifications

• GAS2 selling experience for DIY customers.
• Ability to meet personal and store sales goals.
• Knowledge of store inventory and parts sourcing processes.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

GAS2 selling experience

Parts lookup systems

Customer service

Inventory management

Education

ASE certification preferred

Tools

POS systems

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to provide expert parts knowledge and top-tier DIY customer support in our high-volume store. You will leverage store systems and parts sourcing to meet customer needs and drive sales.

Responsibilities include helping customers in person and by phone, performing DIY services like battery testing and wiper installs, and maintaining a clean, safe store environment while adhering to company policies. ASE readiness and strong communication are valued.