Automotive Parts Pro & DIY Service Expert

Advance Auto Parts Inc.; Bucksport (ME); Presencial; USD 24.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Descripción de la vacante

Advance Auto Parts Inc. in Bucksport, ME is seeking a Retail Parts Pro to support the DIY customer journey with expert knowledge in parts, store systems, and automotive diagnostics.

The role involves advanced identification, troubleshooting, sourcing, and strong product knowledge across the inventory. The position emphasizes customer service excellence, readiness to handle in-store and phone inquiries, and performing essential service tasks such as battery installations and wiper changes.

Formación

• 3–5 years of prior automotive parts experience
• Valid driver's license required
• ASE certification preferred but not required

Responsabilidades

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Conocimientos

Customer service

Communication

Basic math

Microsoft Word

Educación

ASE certification (preferred)

Driver's license valid

Herramientas

Microsoft Excel

Parts lookup systems

POS systems

Descripción del empleo

Advance Auto Parts Inc. in Bucksport, ME is seeking a Retail Parts Pro to support the DIY customer journey with expert knowledge in parts, store systems, and automotive diagnostics.

The role involves advanced identification, troubleshooting, sourcing, and strong product knowledge across the inventory. The position emphasizes customer service excellence, readiness to handle in-store and phone inquiries, and performing essential service tasks such as battery installations and wiper changes.