Automotive Parts Pro & DIY Service Expert

Advance Auto Parts Inc.; United States; Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Advance Auto Parts is hiring a Retail Parts Pro to provide expert automotive parts knowledge and exceptional customer service in-store. The role supports advanced DIY services, parts sourcing from multiple channels, and uses store inventory and POS systems.

Responsibilities include meeting sales goals, performing DIY services like battery testing, and maintaining store appearance. Must have strong communication, safety awareness, and ability to work varied shifts.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Must have a valid driver's license.
• ASE certification preferred but not required.

Responsabilités

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Connaissances

Automotive systems knowledge

Parts lookup systems

Diagnostic equipment

Customer service

Sales skills

Safety awareness

Microsoft Word

Microsoft Excel

Formation

ASE certification preferred

Outils

POS systems

Partslookup databases

Diagnostics equipment

Description du poste

Advance Auto Parts is hiring a Retail Parts Pro to provide expert automotive parts knowledge and exceptional customer service in-store. The role supports advanced DIY services, parts sourcing from multiple channels, and uses store inventory and POS systems.

Responsibilities include meeting sales goals, performing DIY services like battery testing, and maintaining store appearance. Must have strong communication, safety awareness, and ability to work varied shifts.