Automotive Parts Pro - DIY Diagnostics & Services

Advance Auto Parts Inc.; Gonzales (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY functions, with expert knowledge of store systems, parts and automotive systems.

The role involves advanced identification, troubleshooting and project assistance for DIY customers, including sourcing from special orders and multiple suppliers. It is a full-time position requiring the ability to manage inventory, perform services like battery installation and wiper installs, and maintain high customer-service

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability and fulfillment of customer transactions.
• Ability to read and interpret parts catalogs and service manuals.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Skills

Automotive systems knowledge

Parts lookup systems

Customer service

POS operation

Education

Driver's license

ASE certification

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY functions, with expert knowledge of store systems, parts and automotive systems.

The role involves advanced identification, troubleshooting and project assistance for DIY customers, including sourcing from special orders and multiple suppliers. It is a full-time position requiring the ability to manage inventory, perform services like battery installation and wiper installs, and maintain high customer-service