Automotive Parts Pro: DIY & Customer Solutions Expert

Advance Auto Parts Inc.; United States; On-site; USD 19,000 - 28,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert automotive parts knowledge and exceptional customer service in a full-time role. You will support advanced DIY services, assist customers in selecting parts, and operate store systems and POS with accuracy.

Ideal candidates bring 3–5 years of automotive parts experience, strong sourcing skills, and ASE P2 certification or readiness. The position requires flexibility to work varied shifts and weekends in a retail environment.

Qualifications

• 3-5 years of automotive parts experience and proven sales ability.
• Excellent knowledge of automotive systems and parts sourcing.
• Ability to read safety rules and parts catalogs; strong math skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installations and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties: opening/closing, safety, task delegation.

Skills

GAS2 selling experience

Parts lookup systems

Customer service

Advanced diagnostic equipment

ASE P2 certification

Education

ASE certification preferred

Tools

POS (point of sale) systems

Microsoft Excel

Microsoft Word

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert automotive parts knowledge and exceptional customer service in a full-time role. You will support advanced DIY services, assist customers in selecting parts, and operate store systems and POS with accuracy.

Ideal candidates bring 3–5 years of automotive parts experience, strong sourcing skills, and ASE P2 certification or readiness. The position requires flexibility to work varied shifts and weekends in a retail environment.