Automotive Parts Delivery & Customer Advocate

Advance Auto Parts Inc.; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify is seeking a driver to pick, stage and safely deliver automotive parts to pro customers in the Detroit area. You will also collect returns, promote sales programs and assist with in-store activities to support overall customer satisfaction.

The role requires a valid driver's license, strong English communication, and the ability to navigate routes and stock parts while delivering friendly, persuasive service and upsell opportunities.

Qualifications

• Requires valid driver’s license with acceptable driving record
• Ability to read and interpret safety rules and parts catalogs
• Strong English communication; Spanish a plus

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Handle pickups of returns and cores
• Promote current sales and loyalty programs via flyers and interactions
• Collect credit accounts daily
• Build relationships with MainStreet and National Pro customers
• Assist in upselling and cross-selling products to increase value
• Maintain store cleanliness and stock levels
• Engage walk-in customers to understand needs and recommend parts/services

Skills

Safe driving

Customer service

Sales aptitude

Communication

Product knowledge

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Talentify is seeking a driver to pick, stage and safely deliver automotive parts to pro customers in the Detroit area. You will also collect returns, promote sales programs and assist with in-store activities to support overall customer satisfaction.

The role requires a valid driver's license, strong English communication, and the ability to navigate routes and stock parts while delivering friendly, persuasive service and upsell opportunities.